Shipping & Returns

Return Policy:

  • Merchandise must be returned within 30 days for a store credit
  • Items that have been worn, washed, altered or stained will not be accepted for return
  • All items must be returned with original tags, stickers, and packaging
  • All shipping and duty costs will not be refunded

Return Instructions:

  • Fill out Product Return Form which can be found here 
  • Return your parcel using shipping provider of your choice (label is not prepaid)
  • Ship the parcel with tracking to the following address: 6-295 Queen Street Suite 355 Brampton, ON L6W 4S6 Canada.
  • Please note: melan is not liable for any lost, or damaged parcels incurred during transit
  • Should you have any questions or comments, please email us at or fill out the contact form here.

 Shipping Policy:

  • We ship to Canada & USA
  • Please allow one week from purchase date for product to be shipped out
  • Once product is shipped you will receive a notification 
  • If applicable, all customs fees are to be paid by the receiver of the shipment
  • Failure to accept merchandise or pay customs will result in $15 fee


Shipping Options

Delivery Times

Shipping Cost

CA Standard

5-7 business days


Free Standard shipping on orders over $100 -


CA Express 2-3 business days $23.00 

US Standard

5-7 business days


Free Standard shipping on orders over $100



US Express 3-4 business days $35.00